Refund Policy Rules of 1Win Kenya

1win App Refund Policy for Kenyan Players

When you use the 1win app in Kenya, there’s a clear Refund Policy available. It’s there to make sure everything’s fair while you’re betting on your phone. This policy explains when you could receive a refund.

Terms and Conditions to Get Money Back

Terms and Conditions to Get Money Back - 1Win App

You can’t ask for money back in the 1win app once you spend your deposit or bonus. You can only get back a deposit made within 24 hours. If you think someone else used your account, you can request a refund within 30 days. 1win Kenya might pause refunds until the support team confirms your identity. If you failed to pass verification for one reason or another, the 1win support may deny your refund.

Important Rules for 1win App Players in Kenya

Important Refund Policy Rules for 1Win App

Always remember these rules:

  • When you place a bet or spend any deposited money on sports bets, you can’t get your money back;
  • If you don’t follow the 1win app rules, you won’t get a refund;
  • Some bets can’t be canceled, so refunds for them are not common;
  • Some bonuses, like cashback, might give you automatic refunds. But check the rules first. Review the terms of each bonus separately so as not to get disappointed and know what to do.